On the event day, it’s very easy to check in with your attendees and to see the success of your event thanks to the Raklet reports. In order to create an event in your Raklet account:
Add Event
1. Go to the Events section in the Administrator Panel and click the +Add Event button at the upper right corner.
2. You are on the page where you can decide on the name, content, date, time, visuals, and location of your event before publishing it and starting to accept inscriptions. You can make your event public or members-only and you can choose the bank account that will be used for online ticket sales. After having decided on the details of your event, click Save.
For the event cover image, you can upload a new picture or click Choose from gallery to reuse an image from your Media Gallery.
Create Ticket Types
3. On the following page, you will be able to choose if your event will be free or paid. As an alternative, you can make it free for your members and pay for non-members. All you have to do is to Add the ticket type and specify it according to your preferences.
Publish Your Event
4. After having decided on ticket types, Go to Event Details for a preview of your event page. You can publish it immediately or you can go to the event page to see it through the eyes of third parties.
5. On this event page, you will see that your guests will be able to see the location of your event by Google Maps and make their registration by buying tickets. If everything is okay, the only thing you have to do is to publish it.
6. If you want to see your attendee list, go to your event in your administrator panel. The inscriptions will be listed under the Payments section.
7. On the event day, you can make check-ins of your attendees through the At the Door page and update their missing contact info.
More Ways to Set Up Your Event
Once the basics are in place, these options help you shape the program, registration and payments:
Program and schedule
Speakers and agenda: add speakers with photos and a session-by-session agenda. Give each person a role, such as Moderator, Host or Panelist, and rename the section heading if you like. See How to Add Speakers and an Agenda to Your Event on Raklet?
Recurring events on chosen dates: besides weekly or monthly repeats, you can choose Custom dates in the frequency picker and add the exact dates of the series, up to 52.
Registration
Required fields: the checkout form marks every field the buyer must fill with a red asterisk.
Attendees can cancel a free registration: turn on Let attendees cancel their free registration in the event form, with an optional cut-off before the start. Attendees cancel from their ticket page, their spots are released, and you get a notification.
Guests on free registrations: switch on attendee self-service in Events > Settings > General to let buyers of a free registration add or remove guests from their ticket page.
Double opt-in for free events: turn it on in Events > Settings > General to ask registrants to confirm their email address before a free registration is final. Pending registrations appear on the event's Registrations tab, where you can resend the confirmation email.
Remove one attendee: on a registration's detail page, use Remove attendee to take one person off a registration without cancelling the whole order.
Payments
Pass fees to the buyer: in Settings > Payment Accounts > Payment Settings, turn on Pass processing and platform fees to the buyer and set your Service fee (%), up to 3%. Buyers pay it as a separate line on top of the price at card checkout, and it appears on receipts, reports and refunds. Card processing and platform fees still come out of the total. Not available for payment accounts in the EU, EEA or UK, where card surcharges are banned. See How to Pass Card Fees to the Buyer with a Service Fee?
Billing details at checkout: Billing is pre-filled from the member's profile. See How Does Pre-Filled Billing Work at Event Checkout?
On the member side
Members can search the events list by event name, next to the category filter.
Running classes? Classes now have their own Classes menu, right below Events, and the Events list shows only events. See How to Manage Classes on Raklet?