Do you want to change the copy in the email when someone signs up to your account or registers for your event? It's easy to customize these system emails on our platform.

Let's first navigate to Admin > Email > Automated where you can find the list of automated emails. You can edit default templates and get going easily.

Customize Automated Email Templates

Do you want to create new templates from scratch? Simply go to your email templates page and create a new one easily.

Short-codes

You can use these dynamic fields in all of your email templates:

  1. |*FIRSTNAME*|

  2. |*LASTNAME*|

  3. |*EMAIL_ADDRESS*|

  4. |*BALANCE*|

For your customized templates, you can use the following short-codes depending on the context:

Email Activation: |*EMAIL_ACTIVATION_URL*|

Set Password: |*SET_PASSWORD_URL*|

Reset Password: |*RESET_PASSWORD_URL*|

Membership Application Approved: |*EMAIL_CONFIRMATION_LINK*|

Membership Application Received:

  1. |*ORGANISATION_SUPPORT_EMAIL*|

  2. |*APPLICATION_DATE*|

Event Receipt:

  1. |*EVENTNAME*|

  2. |*EVENT_START_DATE_TIME*|

  3. |*URL_OR_ADDRESS*|

  4. |*EVENT_JOIN_URL_OR_EVENT_ADDRESS*|

  5. |*PAYMENT_DATE*|

  6. |*AMOUNT_PAID*| |*TICKET_DETAIL_URL*|

  7. |*ORGANISATION_SUPPORT_EMAIL*|

  8. |*FACEBOOK_SHARE_LINK*|

  9. |*TWITTER_SHARE_LINK*|

  10. |*LINKEDIN_SHARE_LINK*|

Do you need the default templates? You can find them in the following documents:

Setup your password

Reset password

Event registration

Email activation

Application received

Application approved

Here's a few examples of how your customized system mails can look like:

examples

Pro Tip: Switch to HTML format first and you'll have full control in your email templates. With power comes responsibility so make sure to test your email on different devices before launching them.

Full list of short-codes:

  1. |*FIRSTNAME*|

  2. |*LASTNAME*|

  3. |*BALANCE*|

  4. |*APPLICATION_DATE*|

  5. |*EMAIL_ADDRESS*|

  6. |*ORGANISATION_SUPPORT_EMAIL*|

  7. |*EMAIL_CONFIRMATION_LINK*|

  8. |*EVENTNAME*|

  9. |*EVENT_START_DATE_TIME*|

  10. |*URL_OR_ADDRESS*|

  11. |*EVENT_JOIN_URL_OR_EVENT_ADDRESS*|

  12. |*PAYMENT_DATE*|

  13. |*AMOUNT_PAID*|

  14. |*TICKET_DETAIL_URL*|

  15. |*FACEBOOK_SHARE_LINK*|

  16. |*TWITTER_SHARE_LINK*|

  17. |*LINKEDIN_SHARE_LINK*|

  18. |*SET_PASSWORD_URL*|

  19. |*RESET_PASSWORD_URL*|

  20. |*EMAIL_ACTIVATION_URL*|

Checkout Collect RSVPs with a single click from in your emails article to see another advanced customization.


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