Many communities use WhatsApp to stay in touch with their members. Raklet doesn't have a direct WhatsApp integration, so Raklet can't send WhatsApp messages or add members to a WhatsApp group for you. You can still use the two together. This article covers the options you have today and how to keep your WhatsApp group for members only.
What you can and can't do
You can: share Raklet posts to WhatsApp with one click, and send the invite link to your WhatsApp group only to approved members.
You can't: send WhatsApp messages directly from the Raklet Messages module, or add members to a WhatsApp group automatically. WhatsApp doesn't allow outside tools to add people to large groups. People join through an invite link.
Share posts to WhatsApp
Every post on your member portal has a share button. Clicking it opens a menu with a Share on WhatsApp option. This opens WhatsApp with the link to the post ready to send, so you can post it to your WhatsApp group or community, or send it to a contact.
This is the quickest way to let your WhatsApp group know about a new announcement, while the full post stays on Raklet where members can comment and react.
Keep your WhatsApp group for members only
If you run a members-only WhatsApp group, you may be approving every join request by hand so that the invite link isn't passed around. Instead, you can give the link only to people who are already approved members on Raklet:
Add the invite link to your membership approval or welcome email. Every new member gets the link as soon as they are approved, and nobody else does. See How to Customize Automated System Templates?
Or post the link where only logged-in members can see it, for example in a post or on a page on a portal that is locked to members. See How to Lock the Portal for Logged-in Members Only?
Reset the link if it leaks. In WhatsApp, you can reset a group's invite link at any time. The old link stops working, and you can update it in your email or post.
Why WhatsApp Business accounts get restricted
Restrictions and bans come from WhatsApp's own rules, not from Raklet. The WhatsApp Business app is designed for one-to-one conversations. Accounts are often flagged when they:
send the same message to many people at once,
message people who haven't saved the number or agreed to receive messages, which leads to blocks and reports,
use unofficial tools or browser extensions to automate the WhatsApp app.
To lower the risk, use Raklet email or SMS for announcements to all members, and keep WhatsApp for conversations and your group chat.
Reach all your members with email/SMS
For reminders and announcements that must reach everyone, Raklet's Messages module lets you send email and SMS to all members or to a filtered group, with no risk to your WhatsApp account.
If WhatsApp is important for your organization, tell us which messages you'd most like to send through it. We share this feedback with our product team.