Every member profile in Raklet has a Profile Visibility setting that decides who can see it in the member directory, search, member lists and messaging. Admins can set it for each contact or for many contacts at once with an import, and members can change it themselves from their Privacy settings.
The Three Visibility Options
Visible To Members Only: other logged-in members of your organization can see the profile. This is the default for every new contact.
Visible To Public: anyone can see the profile, including visitors who are not logged in.
Hidden: the profile does not appear in the directory, search, member lists, maps or messaging recipient lists at all.
Separately from this setting, each profile has five sharing switches: Work, Education, Email, Phone and Address. They decide which details are shown on a visible profile. When a profile is Hidden, the five switches are turned off automatically and cannot be changed until the profile is made visible again.
How Do Admins Set Visibility for a Member?
Find the Contact
Go to Contacts in your admin panel, open the contact by clicking their name, then click the Settings tab in the upper right.
Update Profile Visibility
Choose Visible To Members Only, Visible To Public or Hidden from the Profile Visibility list.
Turn the Work, Education, Email, Phone and Address switches on or off to decide which details are shown.
You can also enable or disable private messages for this member under Messaging.
How to Set Visibility for Many Contacts with Import
If you want all of your contacts to start hidden, or you need to change the visibility of many contacts at once, use the contact import. This works both for new contacts and for contacts already in your account.
Add the Profile Visibility Column
Add a column called Profile Visibility to your import file and enter one of these values in each row:
VisibleToMembersOnlyVisibleToPublicHidden
Type the values exactly as shown, with capital letters and no spaces. A value like hidden or Visible To Public is not recognized. The import still completes, but the row is listed under warnings with a Format Error and the contact keeps the default, Visible To Members Only. A row with an empty cell also gets Visible To Members Only.
When you upload the file, map this column to the Profile Visibility field on the column matching screen.
Set the Sharing Switches in the Same File
You can set the five sharing switches in the same import with these columns: Is Work Visible, Is Education Visible, Is Email Visible, Is Phone Visible and Is Address Visible. Enter true or false in each cell. Here capital letters do not matter, but 1, 0, yes and no are not accepted.
If you leave these columns out, new contacts start with Work and Education shared and Email, Phone and Address not shared.
Update Contacts Already in Your Account
To change existing contacts, export them first, keep the Raklet ID column, add or fill the Profile Visibility column, and import the file again. Raklet matches each row to the existing contact by Raklet ID and updates it instead of creating a duplicate.
Let Members Decide What to Show
A common setup is to import everyone as Hidden. Nobody appears in the directory until they log in. Each member can then open their Privacy settings, switch their own visibility to Members Only or Public, and choose exactly which details to share. Nothing is shown before the member chooses to show it.
How Do Members Set Their Own Visibility?
Open Profile Settings
Members click their profile picture in the upper right corner to open their profile, then click Edit Profile.
Update Profile Visibility
Profile Visibility is on the Privacy tab. Members pick Members Only, Public or Hidden from the list and save.
On the same Privacy tab, members choose whether to share their work history, education, email, phone and address with other members. If their visibility is set to Hidden, these options are turned off automatically.
Update Notifications
Members can also update private messaging and notification settings from the Notifications tab.
They can turn private messages within the platform on or off.
They can decide whether to receive SMS or emails.
They can also update their board subscription settings.
Things to Know
Profile Visibility is a per-member setting. The directory itself has a separate setting that decides whether the whole directory is public, members only or turned off. See the directory visibility article below.
Hiding a profile only changes what other members can see. The member's account, membership and emails are not affected.
Hidden members are also left out of maps and public donor lists.