English

Learn how to use Raklet. Setup your account, choose apps and integrations, customize your account to match your branding.

Gercek Karakus avatar Zeynep Turan avatar Merve Türkyılmaz avatar +2
102 articles in this collection
Written by Gercek Karakus, Zeynep Turan, Merve Türkyılmaz and 2 others
Getting Started

How to Update Your Account Settings?

You can design your Raklet account according to your needs, your preferences. Let’s look at your account settings.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Setup Your Account

Simply enter your contact info, select a permalink and upload your logo to get started. Check out our article to learn more!
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to add an admin to your account?

If you're using a Raklet plan that allows more than one admin, you can learn how to add more admins in this article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to change the language of the platform?

Raklet supports many languages. If you're trying to figure out how to change the language of your platform, check out our article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Update Your Navigation on Raklet

Customize your navigation according to your needs both on your social platform and mobile app! For more information, check out our article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

I have created my account. Why I can't send emails / sms?

After creating your account, you need to take an additional step to verify your legal entity. Read below to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Custom Domain Setup

Premium members can add a custom domain to their platform. To learn more about how to setup a custom domain, check out our article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Use Custom Fonts in Your Account

How to use custom fonts in your account? How to Customize your account with CSS? Can you use custom fonts in Raklet?
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago
Business

Which countries do we serve with Raklet?

Our platform can be used by organizations all around the world. You can use your own language, currency and customize as you like.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to Change the Currency

You can use your own currency after making a little adjustment in the settings. To figure out how to do it, check out our article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Which languages are supported by Raklet?

You can use 29 languages on Raklet. Both admins and members can choose their own language. To learn more about it, check this article out.
Gercek Karakus avatar
Written by Gercek Karakus
Updated this week

Is Raklet only for associations and non-profits?

You might be wondering if Raklet's only for associations and non-profits — but the answer is no! We help all kinds of communities.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Can I cancel my Raklet subscription whenever I want?

If you're wondering how to cancel your Raklet subscription, check out our article. It's quick and easy, with no undertaking.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

GDPR is coming. Are you ready for it?

The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to prepare your organization for the GDPR

The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years. How do you prepare?
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Create Pages on Raklet and Use It as Your Content Management System (CMS)

Create pages to promote your content. Customize as you wish and publish easily. Check out our article to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago
Contacts

What's a contact segment? What is the difference between segments vs tags?

Segments and tags are tools you can use to categorize your contacts. If you want to learn the difference between them check out our article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Corporate Member vs. Regular Member

You can have two types of members: corporate or regular. Check out the article to see what they are and how they work.
Elif Nazlıcan avatar
Written by Elif Nazlıcan
Updated this week

How to Delete a Member

If you want to delete a member from your account, you can do this easily. Check out our article to learn how to delete a member.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Manage Your Fields on Raklet

How to manage your fields? What does data type mean? Creating custom fields, choosing the data and input type.
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago

How to Delete Contacts

Want to delete all your contacts? You can do this with one click. Read more to find out how to delete your contacts from the admin panel.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Create Roles to Restrict Access For Admins

Raklet now gives you the option to create roles to restrict access as an admin. Check out this article to learn more.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

Can I import my contacts except my members?

In this article, we talk about how to distinguish contacts from members and filter them accordingly.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How Do I Export My Contacts From My Raklet Account

With Raklet, you can export your contacts quickly and easily. Check out our article to learn more about how to export your contacts.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Adding Contacts to Your Raklet Account

You can add to your Raklet account your members, donors, volunteers or the people with whom you are communicating.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Importing Your Contacts to Your Raklet Account: Quick Import

You can import all your contacts to your Raklet account one by one, but there is a more practical way to do it.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Do Advanced Filtering on Your Custom Fields

Easiest way to filter your contacts is the advanced filtering. You can filter your contacts according to your needs with these filters.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to create custom fields in my Raklet Account?

If you would like to obtain more information about your contacts, you can add custom fields. Read more to find out how.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Import Corporate Members into Your Raklet Account?

You can keep track of corporate members in your Raklet account, create sub categories and more. Read our article to find out how.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Creating Lists in Your Raklet Account

You can manage more efficiently your communication with your contacts via the lists that you create in your Raklet account.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Creating Tags in Your Raklet Account

One of the most efficient ways to communicate with your community is to categorize your contacts. Tags will help you in this process.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to filter your Contacts in Your Raklet Account

You might be keeping custom data related to your contacts and willing to filter them easily according to your needs.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Bulk-Updating Your Contacts in Your Raklet Account

After having imported your contacts to your Raklet account, you may want to make changes en masse. Check this article out to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Importing Your Contacts into a Tag in Your Raklet Account

You already know that you can manage your database more efficiently via tags. Do you wonder how to bulk-import your contacts into a tag?
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How will the members log in to the platform?

Now that you have created your platform, the next step is inviting your members to log in. Read our article to find out more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago
Membership

How to Create Your Online Membership Application Form

Your online membership application form allows you to grow your community with just a few clicks!
Hilal Nuhut avatar
Written by Hilal Nuhut
Updated this week

How To Autofill The Application Form With A Single Click?

You can create customized URL's of your application form to autofill some of the fields when clicked on
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago

Customize Your Application Form For Different Membership Tiers

You can collect member data for different types of members via customized application forms, specially made by our engineering team.
Hilal Nuhut avatar
Written by Hilal Nuhut
Updated this week

Digital Membership Card QR Code Options

Did you know that you can access different pages while scanning digital cards? Check out our article to find out how and adjust it today!
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Customize Membership Invoices

You can customize your membership invoices with our recent update! Check out our article to learn more.
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago

Customize your membership application form

You can collect as much data as you need during application process and save credit card to charge when approved.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to Update a Member’s Profile

There is a lot of information you can add to a member's profile. Read more to find out everything Raklet offers!
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Set Up Membership Plans

Easily create membership plans and add your members to these plans. Read our article below to learn more about it.
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago

How to Create Your Online Membership Application Form

Your online membership application form allows you to accept the new applications and widen your community.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How will the members login to the platform?

There are a few ways for members to login to your Raklet platform. For more information, check out our article below.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Customize Your Digital Membership Card

You can easily customize your digital membership cards on your Raklet account and make it unique to your organization.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

General Overview About Membership Section

In membership section, you can see your membership plans, the people who have signed up to these plans, their payments and debts.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to add File Upload on Membership Application Forms

Collect as much data as you need on your membership application form with custom fields including files.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Setting up different membership levels

You might have different membership levels and different fees for each level. You can manage this complicated process easily with Raklet!
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Bulk Import Your Members to a Membership Plan and Start Their Subscriptions

You can import your members as a bulk, set a membership plan as well as a subscription for them. Read more to find out how!
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Membership vs Subscription

What are the main differences between memberships and subscriptions? Start dates, end dates, statuses and more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Confirm An Online Membership Application?

Thanks to the online membership application opportunity of Raklet, you can make easier the membership process both for you and your members.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How can I take registration and subscription fees during the membership application process?

If you decide to ask for registration and subscriptions fees from your members, you can do it all through Raklet.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Do I have to add debts manually or the system add debt automatically?

You might be asking whether you should add debts manually or is there another way — read more to find out.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Approve Applications Manually

It's easy to view applications on the Administrator Panel and make the decision to approve applications. Check out our article for more.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

Adding Debts to Your Members

You can easily add debt one by one or en masse to your members in your Raklet account. Check out our article to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Members Journey: How to prospects apply for membership and manage their account?

Once you start your trial, membership pages are automatically published. Share your application page to get new signups.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to Create Digital Membership Cards

Publishing digital membership cards is easy with Raklet. How To Customize Digital Membership Cards? How To Access Digital Membership Cards?
Gercek Karakus avatar
Written by Gercek Karakus
Updated yesterday

How to Add Payments Manually to Your Members

If you receive payments through a different means than Raklet, you can still add them to your account. Read more to find out.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Get the List of Members in Debt

You might be wondering if you can get a cohesive list of your members who are in debt. The answer is: yes, you can! Read more to find out.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

If a member doesn't pay their fee, is their membership renewed?

It's completely up to you to decide when to cancel memberships when members don't pay on time. Check out our article to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago
Email & SMS

How To Customize System Emails?

Customize all the system emails sent automatically such as membership application and approval, event registration and much more...
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated this week

How to Send Automated Reminder Emails

You can send automated reminder emails with Raklet. Check out our article to learn about the details.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Sending Emails to Your Contacts

You can create an efficient communication channel with your contacts by sending e-mails to your community.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Create an Email Template

You can create templates in your Raklet account for the e-mails that you send frequently and so make the process even easier.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

What's the reply email address for the emails sent via Raklet?

If you would like to change the reply address for emails sent via Raklet, you can do so very easily. Check out our article below.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Why are my emails not delivered?

If your emails are not being delivered, you can access the errors that have occurred to figure out why.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to purchase SMS Credits

Send SMS to your contacts anywhere in the world with simple pricing. If you're wondering how to purchase SMS credits, check this out.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

Custom Email Sender Setup

If you're wondering how to change the sender email address on Raklet, it's a very quick & easy process. Check out our article to learn more.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

How to Test Automated Reminder Emails

You know that you can set up your automated reminder emails for membership renewals. You can test all the process before setting them live.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago
Payments

Which Payment Gateways Are Supported on Raklet?

Which payment gateways are availabe? Can we integrate with other payment gateways? Which currencies you can use?
Merve Türkyılmaz avatar
Written by Merve Türkyılmaz
Updated over a week ago

How to Update Billing E-mail Address?

Whenever you want to update your billing e-mail address, you can change it with a few clicks.
Hilal Nuhut avatar
Written by Hilal Nuhut
Updated this week

Payment Activation Requirements

Make sure to check out Stripe requirements for activating payments. Different countries have different requirements.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to Collect Your Payments via Bank Transfer

Payments are vital to organizations and there are a lot of ways to collect them. In this article, we will focus on bank transfers.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Sending Debt Reminder Emails to Your Members

You can send debt reminder e-mails to your members by which they can pay their debts with one click.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

What's the process for failed payments?

Failed payments from your members can be troubling. What does Raklet do when it happens? You can find more in this article.
Zeynep Turan avatar
Written by Zeynep Turan
Updated over a week ago

Adding Multiple Bank Accounts to Your Raklet account

It is possible to have separate bank accounts for membership fee payments, your donations and even for your ticket sales.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago

How to View, Manage and Print Your Weekly Payouts

When you collect payments, we send weekly payouts to your bank account. View all the details, export, save the invoice as PDF and print it.
Gercek Karakus avatar
Written by Gercek Karakus
Updated over a week ago