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How to Proceed with Customization and Setup Requests?
How to Proceed with Customization and Setup Requests?

Discover the details of how to initiate customization requests through our Discovery Calls process.

Updated over 9 months ago

Discovery Calls

Whether you're assessing Raklet's suitability for your organization or seeking a new feature or integration, our Discovery Calls process is designed to provide clarity and guidance.

These calls are scheduled twice, with the initial session dedicated to gathering comprehensive details from you. Subsequently, we analyze this information with our engineering team to propose various paths forward, along with their associated costs.

Next Steps

The Discovery Call incurs a fee of $600 and consists of two meetings, each lasting between 30 to 45 minutes, to thoroughly understand your needs and requirements.

Following these sessions, we will provide you with an exact quote for the customization requests.

Our standard hourly rate for development is $120/hr. The timeline for completion varies depending on the complexity of the project; it can range from half a day to a week.

Should you decide to engage with us, we offer a $600 discount on your final customization invoice.

To schedule a Discovery Call, please reach out to us at [email protected], and we will share the invoice promptly. Once payment is received, we will provide a link to book our first session.

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