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Common SMS Formatting Questions
Common SMS Formatting Questions

Are you getting system messages while sending or designing SMS? Here are some common SMS questions.

Updated over a week ago

What is SMS?

  • SMS stands for Short Message Service and is commonly known as texting.

  • It's a way to send text-only messages of up to 160 characters between phones.

SMS vs Text

They are the same thing.

Need an Internet Connection?

Text messages are sent through mobile companies and they do not require an internet connection.

Credit Card Details

"Text Is Invalid" Error

SMS only allows a certain format. It cannot include images or rich text. You also cannot introduce a new line with "enter" in texts. So if you have any of these items, it is possible that you will get to the "text is invalid" message with the system showing you which parts are inapplicable to text.

Some/All Of My Members Do Not Receive SMS, Why Is That?

  • In order for the system to send SMS, your members need to have their country code as well as their phone numbers on their profiles.

  • Please make sure all your members have valid phone numbers including the country code and not any spaces between numbers.

Where Do SMS Replies Go?

  • Your members cannot reply to texts sent through Raklet.

  • Raklet SMS module is only a sender and not a receiver.

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