You can integrate Raklet and Zoom to sell tickets to your meetings and webinars. Your members can become a member and register for your events on Raklet.

Once they register, Raklet will keep track of them as registrants and update check-in info when they join your meetings.

You can tag participants who showed up vs did not show up and customize your communication accordingly.

Overview

  • Step 1 - Install our Zoom App from Raklet AppStore, you need to authorize Zoom Account to complete this installation (for specific details, see 'Installation' section below)

  • Step 2 - Create a meeting in Zoom and copy the meeting URL

  • Step 3 - Paste this meeting URL to the event URL text box in creating event page in Raklet

Installation

Firstly, you should create an account in Raklet

  • If you haven't already, then create an account on Raklet by signing up here.

And you can install Zoom App from Raklet AppStore by following these instructions.

  • Step 1 - In your left-hand navigation, click on the menu item for 'App Store'

  • Step 2 - In your top-hand navigation, select the tile that says 'Zoom'

  • Step 3 - In the next tab, allow our Zoom App to access your Zoom Account

  • Step 4 - That's all. And you will be redirected to the homepage

Usage

The integration between Zoom and Raklet leverages a feature on Zoom called webhooks. Zoom sends a notification to Raklet servers whenever someone joins your events so that we can track your participants. Once they join, they are marked as checked-in on your Raklet events page. Let's see how this would work with the screenshots below:

Create your events on Zoom as usual and make sure to choose require password on your event settings.

Then, copy the invite URL which is usually in the following format:
https://us02web.zoom.us/j/88557677005?pwd=bkhSSkxuaDBDSXNUd1pidG1ScURyZz09


You can now include this link as your online event URL on Raklet.

Once your event is created, you can now create tickets for members only so that anonymous users can not signup to your events.

When they register, they'll see the special link on the screen. A copy of their registration is also sent to their email inbox.

When they join the event, their check-in info will be set to True so that you can see the people who actually joined your online events.

We also register anyone who joined to your events, so that you can see if anyone shared the special link with the password to others.




Uninstallation

To uninstall the connection between Raklet and Zoom, follow these steps:

  • Step 1 - Login to your Zoom Account and navigate to the Zoom App Marketplace

  • Step 2 - Click 'Manage' > 'Installed Apps' or search for the Membership app

  • Step 3 - Click Uninstall button in Raklet App Row.

Contact Support

We're here to help and we'd love to hear from you!

If you need to contact support, you can chat us using the chat widget in the lower right hand corner of this page or email us at [email protected]


Support Service Level Agreement

We have dedicated staff online to chat between 9am Eastern Time to 6pm Eastern Time -- and we commonly respond outside of those hours based on availability and demand.

We commit to getting a 1st response to customers within 1 business day of their initial inquiry (and in reality, our average response times are much much shorter).

Questions or Suggestions?

We built this integration very quickly in response to COVID-19, and we're sure this only scratches the surface of the potential integration of these two platforms.

Do you currently use Zoom for your online community and sell Memberships? If so, we'd love to hear from you!

Did this answer your question?