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Custom Domain Setup

Premium members can add a custom domain to their platform. To learn more about how to setup a custom domain, check out our article.

Custom Domain feature is only available to Premium plans. Alternatively, you can purchase it as an add-on to your Essentials or Professional plan.

As you know, Raklet works with permalinks. When you want to reach your social website, you can just go to yourpermalink.raklet.com. Or you can use your permalink as a subdomain, like yourpermalink.raklet.com. If you already have your own custom domain, you can use it instead of these default addresses.

Important: Raklet does not provide nameservers. You must use the default nameservers from your domain registrar and manage DNS records there.

Domain setup varies between registrars, so we've outlined the general steps below. For registrar-specific help, contact your domain provider's support team.

1. Choose and register your domain name

Choose a domain name registrar. There are many companies that offer this service.

Make sure that your selected domain name registrar offers online self-service for DNS management. This will give you direct control over the DNS records for your domain, and the ability to create and modify A, CNAME, and SPF records as needed. Most registrars offer this as part of the basic domain registration.

2. Configure Your DNS Records

You need to set up two things:

  1. A CNAME record for www, and

  2. A redirect for your root/apex domain.

CNAME record (www)

Add the following record at your DNS provider:

Type

Name

Value

CNAME

www

raklet-prod-v3.azurewebsites.net

If you need help, send this to your registrar’s support:

“Please add a CNAME record to my domain YOURDOMAIN.COM with Name: www and Value: raklet-prod-v3.azurewebsites.net

Root domain redirect

How to set it up depends on your provider:

Why is this needed? The root domain (yourdomain.com) cannot use a CNAME record due to DNS limitations. A redirect ensures visitors who type your bare domain are sent to the correct address.

If you'd like to serve your site on www.mysite.com then the name value should be www.

After that, your custom domain should be set up.

3. Add your custom domain to your Raklet account

  1. Go to SettingsGeneral

  2. In the Custom Domain field, enter your www domain. For example, www.yourdomain.com.

  3. Click Save

Your custom domain will be active within 24 hours once DNS propagates.

Troubleshooting

Your root domain is still pointing to your previous host. Set up the redirect described in Step 2 above at your DNS provider.

  • It’s been more than 24 hours and it still doesn’t work:

Verify your CNAME record is set correctly by checking it at dnschecker.org. Make sure the value is exactly raklet-prod-v3.azurewebsites.net and the name is www.

  • I entered my domain without www — do I need to change it?

Yes. Enter the www version (www.yourdomain.com) in Raklet settings. The root domain redirect handles bare domain visitors automatically.

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